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Frequently Asked Questions

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Account Opening & Verification

Everything you need to know about getting started with Finotive Markets — from choosing the right account type and completing your identity verification with SumSub, to understanding the differences between our Cent, Standard, Pro STP, Zero STP, and Islamic accounts.

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About Finotive Markets

Learn who Finotive Markets is, what makes us different, and why thousands of traders around the world choose us as their broker. Find answers about our regulatory status, our company structure, the markets we serve, and the trader profiles we're built for.

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Trading Instruments & Markets

Description: Discover the full range of markets available at Finotive Markets. This section covers all tradeable asset classes — Forex, Indices, Commodities, and Crypto CFDs — and explains how each market works and how to access them through our platform.

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Trading Conditions & Fees

Get a clear and transparent overview of our trading conditions, including spreads, leverage, commissions, swap fees, and margin protection levels. Understand exactly what it costs to trade with Finotive Markets — no hidden fees, no surprises.

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Deposits & Withdrawals

Find out how to fund your trading account and withdraw your profits. This section covers available payment methods, minimum deposit requirements per account type, withdrawal processing times, and the KYC verification steps required before your first withdrawal.

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Trading Platforms

Explore the trading platforms available at Finotive Markets — MetaTrader 5 (MT5), Match-Trader, and the Finotive Markets proprietary platform. Learn about their features, how to access them on desktop, web, and mobile, and which platform is best suited to your trading style.

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Copy Trading

New to trading or simply want to automate your strategy? Our Copy Trading feature lets you automatically replicate the live trades of verified, top-performing traders in real time. This section explains how it works, how to choose the right trader, and how to stay in full control of your capital at all times.

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Market Analysis

The Finotive Academy is your free learning hub for trading knowledge — from market fundamentals and technical analysis to risk management and trading psychology. Whether you're a complete beginner or an experienced trader looking to sharpen your edge, this section explains what the Academy offers and how to get started.

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Support & Contact

Need help? Our support team is available 24/7 across multiple channels — live chat, email, Discord, and Telegram. This section covers how to reach us, our response times, what you'll find in our Help Center, and the dedicated personal support options available for serious traders.

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Finotive Markets | Bonus Policy

Learn how the Finotive Markets bonus works, including eligibility, bonus amounts, cash conversion requirements, withdrawals, eligible trading volume, and important account rules.